All systems operational - Average response time: 15 minutes
🎧 24/7 Support Available

Support Center

Get the help you need, when you need it. Our comprehensive support system is designed to resolve your queries quickly and efficiently.

How can we help you?

Search our knowledge base for instant answers

📚

Knowledge Base

Browse through hundreds of articles, guides, and tutorials covering all aspects of ProQual services.

Browse Articles
🎫

Submit Ticket

Can't find what you're looking for? Submit a detailed support ticket and our experts will help you.

Create Ticket
💬

Live Chat

Get instant help from our support team. Available 24/7 for urgent matters and quick questions.

Start Chat
📞

Phone Support

Speak directly with our support specialists. Premium support available for enterprise customers.

Call Now

Frequently Asked Questions

Find quick answers to the most common questions

General
Courses
Technical
Billing
Certificates
How do I create an account with ProQual? +

Creating an account is simple. Click the 'Register' button on our homepage, fill in your personal details, verify your email address, and you're ready to start your learning journey with ProQual.

What qualifications does ProQual offer? +

ProQual offers a wide range of professional qualifications across multiple sectors including Business, Healthcare, Education, Technology, and more. Our qualifications range from Level 2 to Level 7, equivalent to GCSEs through to Master's degree level.

How long do courses typically take to complete? +

Course duration varies depending on the level and type of qualification. Most courses can be completed in 6-18 months when studying part-time. We also offer fast-track options for certain qualifications.

What are the technical requirements for online courses? +

You'll need a computer or tablet with internet connection, a modern web browser (Chrome, Firefox, Safari, or Edge), and basic computer skills. Some courses may require specific software which we'll notify you about during enrollment.

What payment methods do you accept? +

We accept all major credit and debit cards, PayPal, bank transfers, and installment plans. Enterprise customers can also arrange invoice payments.

How do I download my certificate? +

Once you complete your qualification, your certificate will be available in your student portal within 5-10 working days. You can download it as a PDF and we also provide digital badges for LinkedIn and social media.

📧

Email Support

Get detailed help via email

support@proqual.co.uk
📱

WhatsApp

Quick support on the go

+44 7700 900 123
💬

Social Media

Connect with us online

@ProQualSupport
🎥

Video Call

Face-to-face support sessions

Schedule Call

Submit Support Ticket

Provide details about your issue and we'll get back to you within 24 hours